Privacy Policy
Last updated: June 2026
At Kim Alscher Counselling, your privacy is taken seriously. This policy outlines how personal information collected through this website is handled, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Privacy and Confidentiality at Kim Alscher Counselling
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This policy applies to all visitors to kimalscher.ca. By using this website or submitting information through it, you agree to the terms outlined in this policy.
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We may collect the following types of information through this website:
Your name, email address, and phone number when you contact us through the contact form or by email
General information you voluntarily share when making an inquiry or booking request
Technical information such as browser type and pages visited, collected automatically through website analytics
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Information collected through this website is used solely for the following purposes:
To respond to your inquiry or booking request
To communicate appointment reminders or practice updates
To comply with applicable legal and professional obligations
We do not use your information for marketing purposes without your explicit consent, and we do not sell, trade, or share your personal information with third parties.
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This website may use third party tools including website analytics and contact form software. These services may collect limited technical data in accordance with their own privacy policies. We take reasonable steps to ensure any third party tools used meet applicable Canadian privacy standards.
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We take the security of your personal information seriously. Reasonable technical and organizational measures are in place to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet can be guaranteed as completely secure. Email communication is not a fully secure channel, and you are encouraged to use the contact form on this website for sensitive inquiries.
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Under PIPEDA and BC's PIPA, you have the right to:
Request access to the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Withdraw consent for the use of your personal information
Ask questions about how your information is being used
To exercise any of these rights, please contact me directly at kimalscher@gmail.com.
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This privacy policy may be updated from time to time. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
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This website may use cookies to support basic functionality and analytics. Cookies do not collect personally identifiable information. You can adjust your browser settings at any time to limit or disable cookies.
Questions or Concerns
If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact me directly. If you feel your privacy rights have not been respected, you also have the right to contact the Office of the Information and Privacy Commissioner for BC at oipc.bc.ca.
Contact information
Kim Alscher Counselling
2025 Willingdon Ave, Burnaby, BC
info@kimalscher.ca
604-779-4945